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We offer a comprehensive range of support services and solutions, designed to cover all aspects of computer support. From 24 / 7 proative monitoring to Disaster Recovery, Remote Working and Website Hosting. We offer are the single point of contact for all IT issues. Computer Support Matrix of Services Netshield Total Computer Support Services | Remote | Onsite | Pay As You Go | Unlimited Remote Support | 
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| Unlimited Help Desk | 
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| Unlimited Telephone Support | 
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| 24/7/365 Monitoring | 
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| | Server Patch Management | 
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| Network Security | 
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| Data Backup Monitoring | 
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| | Spam Filtering | 
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| | System Performance | 
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| Server Traffic Monitoring | 
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| | Storage Space Availability | 
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| Spyware Detection and Removal | 
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| Virus Definition Updates | 
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| 60 Minute or Less Response | 
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| | 100% "No Hassle" Guarantee | 
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| Unlimited Onsite Maintenance | | 
| | Unlimited Vendor Support | 
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| | License Management | 
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| | Web / Email Hosting | 
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| MS Exchange Maintenance | 
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| | Security Administration | 
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| | Staff Usage Policies | 
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| | Peripheral Support | 
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Offsite Backup | | Hosted Antivirus & Antispam Solutions | | Hosted Website Design & Development | | Disaster Recovery | | Mobile Working Soluitions | | Blackberry & iPhone Solutions | | Office Relocation | | Network Cabling | | Phone Systems | |
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